Custom Email Notification Templates

If you are a premium user, you can setup custom email notifications. This allows you to use your own HTML templates for submission emails instead of our default.

To use custom templates, follow these steps:

  • Login to your Getform account
  • Select your form
  • Navigate to Notifications tab and scroll down to the "Custom E-mail Template" section
  • Type in, or paste in your HTML template in the box
  • Click "Save Changes" at the bottom of the section

Prerequisite: You need to have at least 1 submission on your form to setup custom email template and autoresponse features.

Using submission values as tags

When you are setting up the custom email notifications, you can use the form fields to embed them into your template to personalize your messages.

For example, if you had a form like this:

<form action="https://getform.io/f/d1f0fa6b-908b-46d9-89fb-0a2f1e4dcacf" method="POST">

    <input type="email" name="email">
    <input type="text" name="name">
    <button type="submit">Send</button>

</form>

After you successfully receive your first form submission, your custom email template section will have email and name form fields as embeddable tags. You should use double brackets with the related fields. For example, if you have an input named as email , you can inject its value by writing {{email}} to the template.

Note: If you would like to get the name of your form, you can embed {{@form_name}} within your template.

When you receive a new submission to your form, your email notification will be sent to your registered email with your new setup. The sample email template should look like this:

Sending Autoresponses

Similar to Custom Email Templates, you can send email autoresponses to your form submitters by setting autoresponse emails.

Prerequisite: Your form needs to contain type="email" field to be able to receive the email address to send the autoresponse emails.

To use autoresponse, follow these steps:

  • Login to your Getform account
  • Select your form
  • Navigate to Notifications tab and scroll down to the "Autoresponse" section
  • Type in, or paste in your HTML template in the box
  • Click "Save Changes" at the bottom of the section

Please note: If the template throws an error, the default Getform template will be sent as submission email. you will receive the submission email with our default template. If you need help with your template, feel free to contact us from info@getform.io.