Getform x Zendesk
Zendesk is a cloud-based customer service application designed to improve communication between the company and its customers. It consists of support, chat, call center solution and knowledge base modules that you can upgrade separately. Zendesk support ticket system collects and tracks all customer support interactions from various channels—phone, chat widget, email, and social media.
Getform is the most advanced form platform to collect data from online forms. Using Getform, you can build any type of form, start collecting submissions within seconds and send the data to over a thousand other services including Zendesk for additional processing. It is also perfectly suitable to create static site generator forms on sites using NextJS, Nuxt, Gatsby, Jekyll or Github Pages.
Need to use your form as part of your customer support? After setting up Getform-Zendesk integration, every new Getform form response you receive will automatically trigger the creation of a new support ticket on Zendesk, including all the details you need to take action and resolve issues quickly.